At Grow Her Academy, we strive to provide our customers with top-quality digital and physical products along with an exceptional shopping experience. To ensure clarity and transparency regarding our selling policies, please review the following guidelines:
Product Descriptions: We make every effort to accurately describe our products, including their features, specifications, and usage instructions. If you have any questions about a product, feel free to reach out to our customer support team for assistance.
Pricing: Prices for our products are subject to change without prior notice. However, any changes in pricing will not affect orders that have already been placed and confirmed.
Order Confirmation: Upon placing an order on our website, you will receive an email confirmation containing details of your purchase. Please review this confirmation email carefully and contact us immediately if you notice any discrepancies.
Payment: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All transactions are processed securely to protect your financial information.
Shipping: For physical products, we strive to process and ship orders promptly. Please refer to our shipping policy for estimated delivery times and other relevant information.
Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with a product, please review our return and refund policy for instructions on how to initiate a return and request a refund.
Intellectual Property: All digital products sold on our website, including e-books, guides, templates, and software, are protected by copyright laws. Upon purchasing a digital product, you are granted a non-exclusive license to use the product for personal or business purposes as specified in the product description. Redistribution, resale, or unauthorized distribution of digital products is strictly prohibited.
Customer Support: Our customer support team is here to assist you with any questions, concerns, or issues you may have regarding our products or your shopping experience. Please don't hesitate to reach out to us via email, phone, or live chat for assistance.
By placing an order on our website, you agree to abide by the terms and conditions outlined in this policy. We reserve the right to update or modify these policies at any time without prior notice. It is your responsibility to review this policy periodically for any changes.
If you have any questions or require further clarification regarding our selling policies, please contact us for assistance.
Digital Sales: All digital product sales are final. Upon completing your purchase, you will receive an email confirmation containing instructions on how to access and download your digital products. If you encounter any issues with downloading your digital items, please contact our customer support team for assistance.
Physical Products: For orders containing physical products, we strive to process and ship your order within 2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the status of your delivery.
Shipping Methods: We offer various shipping methods, including standard and expedited shipping options, depending on your location and the type of product you've purchased. Shipping rates and estimated delivery times will be displayed at checkout for your convenience.
International Shipping: We currently offer shipping within [list applicable countries or regions]. Please note that international shipping may incur additional fees and longer delivery times due to customs clearance processes. We recommend reviewing our international shipping policy for more information.
Shipping Address: Please ensure that your shipping address is accurate and up to date to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Confirmation: Once your order has been successfully delivered to the address provided, we consider the delivery complete. We are not responsible for lost or stolen packages after delivery confirmation.